Terms of Service
Overview
This website is operated by Novicurt, trading as NoviCurt.
Throughout the website, the terms “NoviCurt,” “we,” “us,” and “our” refer to [Legal Company Name]. NoviCurt provides this website, including its information, features, products, and services, subject to your acceptance of these Terms of Service.
By visiting our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced on the website, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.
Please read these Terms carefully before using the website. If you do not agree with them, you should not use the website or place an order.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and services to you.
1. Online Store Eligibility
By using this website, you confirm that you are at least the age of majority in your place of residence or are using the website with the permission and supervision of a parent or legal guardian.
You may not use the website or our products for an unlawful or unauthorized purpose.
You must not introduce viruses, malware, malicious code, or other material that may damage or interfere with the website or its users.
2. General Conditions
We may refuse or cancel service or an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Unauthorized payment activity
- Incorrect pricing
- Product unavailability
- Shipping restrictions
- Unusually large quantities intended for unauthorized resale
- A violation of these Terms
If we cancel an order after payment has been collected, the appropriate amount will be refunded.
3. Product Information
We make reasonable efforts to present product descriptions, measurements, photographs, colors, textures, and pricing accurately.
However:
- Product colors may appear differently across screens and lighting environments
- Fabric texture may look different depending on scale and viewing distance
- Handmade products may have reasonable dimensional variations
- Natural-looking or textured fabrics may contain normal variations
- Product specifications may be updated when reasonably necessary
Product photographs and room scenes are provided to help customers understand the product but may not show exact scale, color, fullness, or lighting performance in every home.
4. Custom-Made Products
Custom curtains are manufactured according to the specifications selected or submitted by the customer.
Customers are responsible for reviewing:
- Measurements
- Quantity
- Panel configuration
- Fabric
- Color
- Header style
- Lining
- Installation requirements
- Shipping details
Once a custom order enters production, changes or cancellations may be limited and fees may apply.
Custom products are subject to the conditions described in our Return & Refund Policy.
5. Orders and Acceptance
An order confirmation email acknowledges that we have received your order. It does not always mean the order has been finally accepted.
We may contact you to verify information, clarify customization details, or correct an apparent error before production begins.
We may limit or cancel quantities purchased under the same customer account, payment method, billing address, or shipping address when the activity appears fraudulent, unauthorized, or intended for unauthorized resale.
6. Prices and Payment
Prices may change without notice.
The price displayed at checkout at the time the order is submitted will generally apply to that order, except in cases of obvious technical, typographical, or pricing errors.
Customers are responsible for providing complete and accurate billing and payment information.
Payment methods available to each customer are displayed at checkout and may vary by country or currency.
Customs duties, VAT, import taxes, and brokerage charges are not included unless specifically stated at checkout.
7. Promotions and Discount Codes
Promotional codes:
- Must be used before checkout is completed
- Cannot be exchanged for cash
- May be limited to particular products or order values
- May not be combined unless expressly permitted
- May expire or be withdrawn according to the stated promotional conditions
Discounts generally cannot be applied retroactively to previously completed orders.
8. Shipping, Returns, and Refunds
Production, delivery, tracking, customs, returns, cancellations, and refunds are governed by our published policies.
Please review:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
These policies form part of these Terms of Service.
9. Intellectual Property
The website and its content—including text, photographs, graphics, logos, product names, videos, design elements, icons, and software—are owned by or licensed to NoviCurt and are protected by applicable intellectual-property laws.
You may use the website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, sell, scrape, commercially exploit, or create derivative works from website content without prior written permission.
10. Customer Reviews and Submitted Content
When you submit a review, photograph, comment, suggestion, or other content to NoviCurt, you confirm that:
- You have the right to provide it
- It does not violate another person’s rights
- It is not unlawful, misleading, abusive, or malicious
- It does not contain malware or unauthorized advertising
Where permitted by the submission process and applicable law, you grant NoviCurt a non-exclusive right to use and display the submitted content in connection with our website, products, customer service, and marketing.
We may remove content that violates these Terms.
11. Third-Party Services and Links
The website may contain links to or use services provided by third parties, including payment processors, delivery carriers, analytics providers, social platforms, and other service partners.
Third-party services are governed by their own terms and privacy practices. NoviCurt is not responsible for third-party websites or services that we do not control.
12. Prohibited Uses
You may not use the website:
- For unlawful activity
- To violate intellectual-property rights
- To submit false or misleading information
- To harass or harm another person
- To transmit malicious code
- To collect personal data without authorization
- To interfere with website security
- To place fraudulent orders
- To bypass purchase limits or technical protections
We may suspend access when these rules are violated.
13. Disclaimer of Warranties
We do not guarantee that the website will always be uninterrupted, error-free, or available.
Except where expressly stated or required by law, products and website services are provided on an “as available” basis.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.
14. Limitation of Liability
To the maximum extent permitted by applicable law, NoviCurt will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
This limitation does not apply where liability cannot legally be limited, including certain cases involving fraud, gross negligence, personal injury, or mandatory consumer rights.
15. Indemnification
You agree to be responsible for reasonable losses, claims, or expenses resulting from your unlawful use of the website or material violation of these Terms, to the extent permitted by applicable law.
16. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.
17. Entire Agreement
These Terms and the policies referenced within them form the agreement between you and NoviCurt regarding use of the website and purchases made through it.
A failure to enforce a provision does not waive our right to enforce it later.
18. Governing Law
These Terms are governed by the laws of:
[Governing Law and Jurisdiction]
This section does not remove any mandatory consumer protections available to customers under the laws of their place of residence.
19. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations.
The latest version will be posted on this page with an updated revision date.